Customer support: +49 (0) 4221 97302 69

FAQ

Do you have any questions? We are at your service!

Postal address:
Handelshaus Legler OHG small foot company
Achimer Str. 7
27755 Delmenhorst

Customer Service:
Telefon: +49 (0) 4221-97302-69
Telefax: +49 (0) 4221-97302-25
E-Mail: service@legler-online.com

Is there a minimum order?: The minimum order is £ 80 net. There is no minimum purchase quantity.
How to understand the favourable prices?: All prices are net prices plus VAT. All prices are valid ex works in Delmenhorst.

Are there any discounts?: Yes!
Orders exceeding £ 160 --> 3 % discount
orders exceeding £ 320 --> 5 % discount
Do you grant discount for early payment?: Yes!
For payments within 14 days, 2% discount, within 30 days net payment without deduction.

How will my order be delivered?: We always deliver with DHL or one of our trusting forwarding agencies.
How much are the freight charges?: The freight charges are:
Each parcel now at the cost of £ 9,50.

Exception: for certain high volume articles there are extra freight charges to take into account.
Do you do drop shipping?: Only for deliveries exceeding the minimum order of £ 80.
Could I mention a different delivery address?: Yes, that's possible.
How long does it take to get the goods?: Normally the dispatch takes place within 2 working days after the incoming order. From experience with DHL they need 3 or 4 working days for the delivery.
Will you do subsequent deliveries for out of stock items?: No, please reorder these items together with your next order (with a minimum of £ 80).

How can I do the payment?: The invoice can be paid by bank transfer
What are the bank details?: You will find the bank details on the front cover.

Who do I contact if something is not o.k.?: Please contact our customer service at the above mentioned times and the above mentioned telephone numbers
Can I return the goods?: Please contact us if any item is defective. We will find a solution.

Online Shop?: For existing customers:
For the first login please use your customer number as the user name and your postcode as a temporary password. And afterwards please change this password into a six-digit password.

You are a new customer?
Please ask for your login details (service.dk@legler-online.com). Please give us your feedback! We look forward to hearing from you about a positive or a critical comment. sommer@legler-online.com

Advice: All information refer to the situation that the goods are in stock.All information without warranty.